Church of the Highlands Church of the Highlands

Connect Area

Not an info booth — the first real conversation a guest has with this church.

This month

What's happening.

Know what's coming so you can point guests to what's next.

August

Aug 2Step 1 & 21 Days of Prayer begins
Aug 5First Wednesday Summer Celebration
Aug 9Growth Track Step Two
Aug 12Motion Night
Aug 16Growth Track Step Three
Aug 19Motion Midweek
Aug 20Men's Night
Aug 2221 Days of Prayer Finale
Aug 23Dream Team Kickoff + Baptism
Aug 26Motion Midweek

September

Sep 2First Wednesday
Sep 5First Saturday
Sep 6Step 1
Sep 10Women's Night Prep (Morning); Women's Night
Sep 13Step 2; Parent Child Dedication Class
Sep 20Step 3
Sep 27Baptism; Parent Child Dedication

Met someone? Log it in 10 seconds

Log the interaction.

Name, contact, story, and next step — right from the table. Every submission lands in the team's Jotform inbox instantly.

Name & contact * First-time guest? Short summary Next step assigned Follow-up owner Status

* Only name and contact are required — everything else is optional if you're short on time.

Responses collect privately in your team's Jotform account. Form not loading? Open it directly →

Everything else

A few more things to know.

None of this is required reading before Sunday. It's just here if you ever want it — tap a section to open it, or use search above to find one thing fast.

Why we do this+

You're already good at welcoming people. This just adds a little to it: learn a name, hear a small piece of someone's story, and help them know one simple thing to do next.

01

People first

Learn a name and a story. Don't just hand out info.

02

Put a face to it

They may already know us by text. Now they get to meet a real person.

03

Keep it simple

Every guest leaves knowing exactly one thing to do next.

The conversation & next steps+

Receive expected guests, engage first-time guests warmly, and be ready to pray for anyone who needs it.

1

Learn their name

Say their name 2–3 times in the conversation.

2

Get their story

Where are they from, what brought them in today?

3

Ask open questions

Questions that can't be answered with just yes or no.

4

Guide one next step

Point them to a single, clear next step below.

The next step — pick one. Don't overwhelm them.

Growth Track Baptism Join a Small Group Come consistently 21 Days of Prayer A conference One-Year Challenge
The weekly flow+

A little prep before Sunday means we can greet returning guests by name.

Before Sun

Prep the names

  • Small Groups Director invites guests to the Connect Area.
  • Small Groups Director tells the Dream Team Director who's coming.
  • Dream Team Director briefs the Coach so the team knows who to expect by name.
  • Saturday SMS goes out to first-time guests inviting them back.
During

Work the table

  • A teammate is present at the Connect Area every service.
  • Receive expected guests; engage first-timers warmly.
  • Be available to pray for anyone who needs it.
  • Run the four conversation moves.
Close

Close & follow up

  • Log the conversation in the form above.
  • If they came from last week's list, celebrate that they came back.
First-time guest flow: Guest fills out connection card → Small Groups Director receives it & invites to Connect Area → relays to Dream Team Director → team is prepped with names → guest returns Sunday → team greets by name → guest receives their journal.
SMS access+

Campus text threads live in Rock. You can also use your own personal messaging app.

Rock SMS Conversations

Campus text threads for first-time guests and follow-ups.

Rock or SMS access issues? Contact the Digital Team.

Setting up the space+

Keep it simple and spottable.

Bistro tables

One or two as the connection point.

A credenza

To hold team resources.

A TV, if available

Running campus Playlister content.

Team lanyards

So guests can spot you.

How we got here+

Nobody was handed this cold. Leaders learned it first, in person, so they could walk everyone else through it a little at a time.

July 12

Team training started, slow and hands-on

July 19

Tried it out alongside how we already did things

Aug 2

This became how we welcome guests every week